TOTAL FEEDBACK IN HOUSE AND TEXT MESSAGING	JANUARY	FEBRUARY	MARCH	APRIL	MAY	JUNE	JULY	AUGUST	SEPTEMBER	OCTOBER	NOVEMBER	DECEMBER	
How likely are you to recommend our practice to friends and family													
Total	2	2	3	31	172	162	166	705	623	514	388		
Very Good	2	2	2	22	142	136	136	585	509	419	327		
Good			1	5	16	15	22	84	70	63	38		
Neither good nor poor				3	4	3	4	10	12	12	8		
Poor					3	3		12	14	5	4		
Very poor				1	5	5	2	8	17	14	10		
Don’t Know					2		2	6	1	1	1